At Five Star Foam, we aim to provide a smooth and efficient delivery experience. Please review our shipping policy to understand how we handle orders and deliveries. 1. Shipping Locations
- We currently deliver to locations within Pakistan
- For delivery outside our standard areas, please contact our support team for assistance.
2. Processing Time
- Orders are typically processed within to 4 to 5 working days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
- Delivery times vary based on location:
- In city Deliveries: [e.g., 4-5 business days].
- Delays may occur due to unforeseen circumstances, such as weather conditions or supply chain disruptions.
4. Shipping Charges
- Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- Any applicable charges will be displayed at checkout before you confirm your purchase.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery progress.
6. Failed Deliveries
- If a delivery attempt fails due to incorrect or incomplete information provided by the customer, additional charges may apply for re-delivery.
7. Damaged or Lost Packages
- If your order arrives damaged or is lost during transit, please notify us immediately at given contact number on website
- We will work with the courier to resolve the issue and ensure you receive a replacement or refund.